thank you.
以下为现场问答:
q: hp has business all over the world and you use about 15 about languages. one of the most challenging things you face today must be cross of different cultures. i am we are now holding an educational exchange with standford university. would you please give me me some general advise on how to handle this problem?
a: so that subject is a thesis in its own own right. but, first let me begin with what we do inside our own company. because, as you correctly point out -- we have many different cultures, and many different nations that are part of the hp world, and those present cultural differences. we also have different business divisions, and believe it or not, even different business devisions inside the same company still think there are differences between them. we also, when we brought together compaq and hp, we had different histories, different cultures. i think the challenge, whether it is in your exchange program, or whether it is in our company, is to find what must be in common and leverage what is different.
and let me illustrate what i mean, in our company we know that certain things must be common and shared among all of our people: our objectives, our goals, our strategy, our vision of ourselves -- these must be common across every nation, across every business division, and must be shared and understood by every employee. likewise how we think about our business must be understood and shared by all of our employees. we use --inside hp-- something we call leadership framework. what we mean by leadership framework is we think about 4 dimensions of our business. we call it framework because we draw it as a square. strategy - which i